FAQs
Can I claim private health for Osteopathy?
For private consultations, AIO - All In One Therapy offers on-the-spot claiming, however you will be required to have "Osteopathy" as part of your "extras" cover. We recommend looking up your extras cover to see if Osteopathy is included as this can vary between policies.
Unfortunately, we are not taking on Work Cover, DVA or TAC patients at this stage.
For group or work place consultations with AIO - All In One Therapy, you will be required to pay your consultation fee upfront. You will then be provided with an invoice including the treatment, patients seen, additional products, travel and set up costs and GST
NOTE: You do not need private health insurance to see an Osteopath but the fee will need to be paid in full.
Can I book a 1hr mobile Osteopathy session?
We do offer 1 hr call outs in some situations. However, it is important to know that you will be charge for the minimun 2 hours call out fee.
What kind of space does the osteopath need for mobile treatment?
Your Osteopath requires a private, safe, and hazard free space to treat in. This is to ensure confidentiality of the attending patient and safety of the Osteopath. Unfortunately, if a safe space is not provided your Osteopath has the right to withdraw treatment from your booked visit.
What can I expect on my first visit with an Osteopath?
Your initial consultation may consist of a meet and greet, thorough case history (medical and personal), Osteopathic assessment and examination, treatment & exercise prescription as deemed necessary.
Osteopaths perform a comprehensive assessment to solve exactly why an injury or condition has occurred and give you the tools to prevent it from happening again.
For example, a patient with low back pain will not just receive treatment on their lower back. Your Osteopath may look above and below (the upper back, hips, legs and feet) to determine what other factors or body parts are playing a role in your pain. "No structure works independently of another".
You may also receive lifestyle advice, exercises or workplace advice to help manage your pain.
What do I wear?
For private consultations at our Seaford location you should wear comfortable clothes that you can remove easily if required during manual hands on treatments. Your practitioner may ask you to remove articles of clothing to expose the injured area. Allowing for a thorough assessment of your injury, ensuring you get the best care possible.
For mobile visit or work place consultations you will not be asked to remove any articles of clothing. This is because we cannot entirely ensure your privacy as the treatment space provided is from a third party.
Lastly, if you are not comfortable removing your clothes please tell the practitioner and they will be able to work over the top of your clothing if necessary.
How will I feel after my appointment?
Some people may feel immediate relief after treatment. Some patients may feel a little tender after treatment. It is not uncommon for patients to feel post-treatment soreness, as treatment will be working on areas of discomfort, leaving similar feelings to DOMS (Delayed Onset Muscle Soreness) after a workout; this usually subsides after 24-48 hours.
Is the information I provide on the new patient form private?
All information is confidential between you and your Osteopath.
Are AIO - All In One Therapy services tax reducatble?
This is something you will need to source yourself. However, the ATO does not in our experience allow tax reduction for work wellness services or mobile visits.
Can I schedule regular monthly bookings?
Yes, we offer regular visits to companies or patients who require regular visits. This can be work out weekly, monthly, quarterly or yearly basis depending on your needs and concerns.
Is Osteopathy safe?
Osteopaths practice under government AHPRA guidelines and undergo 4.5 to 5 years of rigorous training at University. Throughout our education, we cover an extensive list of anatomy, physiology, pathology and bioscience to ensure we are adequately trained to assess, diagnose and treat patients safely. We aim to be as safe as possible and will always check for warning signs of more sinister conditions and refer you to a GP or specialist if required.